These terms and conditions form the basis of the contract through which Tata Catia will deliver a service to you as a tatacatia.com member (you). On becoming a member of tatacatia.com you are automatically agreeing to these terms and conditions and you are providing us with the appropriate consent to handle your personal information in accordance with the Data Protection Act. 1. Membership Benefits As a member of tatacatia.com you will receive a wide range of benefits. A typical membership package may include: Access to restricted area of our website Full access to the tatcatia.com forum The opportunity to attend events nationwide Access to a variety of advice on issues relating to childcare. The opportunity to access a large library of childcare help and advice in various documents found on our site. Membership packages may vary according to the grade of membership held. We reserve the right to change the benefits that apply to membership at any time and without prior notice. Services supplied from an external provider will be subject to the provider’s own terms and conditions, and we do not accept any liability for loss or damage suffered as a result of a fault, error or omission in the provision of these services. We reserve the right to change our external providers without prior notice and our decision on services provided is final. 2. The Membership Contract When you click to submit your application on line, you are making an offer to subscribe to TataCatia.com which, if accepted by us, will result in a legally binding contract. At the point of renewal of your membership, your renewal payment is confirmation of the continued acceptance of this contract. You may not transfer any of your rights and obligations under these terms and conditions to another person. On Line application For on line applications you will either have sight of a confirmation page or receive an email. If you have supplied your email address, acknowledgement that your application has been received and is being processed does not yet mean that the contract between us is formed. 3. Cooling off period We offer a seven working days’ cooling off period for new members (except for daily membership), effective from the day your application is accepted. This will allow you to cancel your subscription without any penalty. If you wish to cancel your new member subscription, you must notify us within these seven working days in writing by e-mail. 4. Right to refuse applications We reserve the right not to fulfil, or to cancel, your application if we are unable to obtain payment authorisation from the issuer of your card. If you are accepted into membership, but it subsequently turns out that any or all of the information provided by you was misleading or false, we reserve the right to revoke the membership with immediate effect, without the right of appeal. 5. Cancellations and Refunds Your TataCatia Membership is a rolling agreement which will automatically renew upon the anniversary of your application. You will receive a renewal notice in advance of the anniversary of your application date, informing you of your entitlement to cancel. Any payment arrangements that have been made will automatically continue, unless you notify us or if paying by Paypal subscription you cancel the paypal subscription in Paypal at which point your membership and all access is cancelled immediately. If you wish to cancel your membership, you must inform us of your intention to cancel a minimum of ten working days prior to the anniversary of your application. This notice should be provided directly to us, in writing by e-mail. No refunds will be provided unless the notice requirements are complied with. Once renewal of your membership has occurred, it will still be possible to cancel your membership, but we are not obliged to offer a refund, if notice has not been given. 6. Price Information Fees displayed on the application section of the website will prevail at all times in relation to orders placed on-line. We reserve the right to increase the price of the membership subscription on an annual basis. You will be informed of any fee increase within your renewal. If we discover an error in the price of your membership subscription, we will inform you as soon as is reasonably possible. Fees are for individual membership only. 7. Credit Card & Paypal Payment If you are not using your own credit/debit card to pay for the membership subscription, you must ask the permission of the credit/debit card holder before entering the payment details. When you offer to subscribe to TataCatia you are confirming that you have obtained the express prior permission of the credit/debit card holder. 8. Liability Our liability to you will not extend to any membership related benefits, goods or services provided by an external provider. We specifically exclude liability for any loss or damage suffered by you as a result of your involvement in whatever manner with an external provider. Every effort is made to ensure the accuracy of all articles and posts found on our site, and any other sources provided; however, neither we nor the authors can accept liability for errors and omissions within these documents or web pages. These Terms and Conditions do not and shall not affect your statutory rights as a consumer. 9. Information Services Diligence and care should be taken when using the information provided. All services are subject to their respective copyright law. We use our best endeavours to ensure all information provided by us is as up to date as possible. However, you should not rely on the information provided as the sole basis for making business, legal or other decisions. You should seek appropriate independent advice before making any such decisions. The content of all Website publications are the opinion of the author and should taken as such. 10. Data Protection and use of Personal Data Tatacatia.com is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your membership subscription. As a member of tatacatia.com your data will be used for marketing, statistical and analytical purposes and to administer your membership. You will receive membership communications and from time to time we will let you know about promotions. If you provide us with your e-mail address, then we may send information which may be of interest. We do not pass data to any third party, ever!. If you wish to obtain a copy of your personal data held by us, please contact use via email or via your membership area or via private message on our forum. You may be asked to provide proof of your identity and for information that might help to locate the data you are seeking. If you believe that any of the information we hold concerning you is incorrect or out of date, please provide us with the accurate information. We will make every effort to ensure that the information on our website is accurate. However, we cannot guarantee this and accept no liability for any information given via this website. Even if data encryption is used, the security of information transmitted via the internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by electronic means shall be borne solely and exclusively by such user and in no event shall any such losses in whole or in part be borne by us. 11. Variation We may change these terms and conditions at any time upon giving you 14 days prior written notice. The most recent edition of these terms and conditions will be binding upon you. Members may exit the contract without penalty if they do not accept any proposed variation. 12. Prize Draw and Competition Rules All prize draws and competitions which are associated with our offers are subject to separate terms and conditions, as written at the time of the prize draw, competition or offer. Prize draws are not open to employees of the CMI. 13. Governing Law and Jurisdiction These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based. If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law. 14. Third parties A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999. 15. Entire Agreement These terms and conditions override any contrary terms or conditions published by us in relation to any membership subscription between you and us. 16. TataCatia Brand Use of our logo by you is not permitted unless we have granted you express permission. 17. Queries Comments and Complaints We will respond to any complaint or query received within three working days. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out. If you have any queries, comments or complaints about your subscription please contact us by emailing members@tatacatia.com